Vapor.com is an online store for everything vape. They offer a one-stop shopping experience where you will find loads of information, guides, vapes and accessories.
If you’re not sure what you’re looking for Vapor will take you by the hand and guide you through everything you need to know. At Vapor.com, you can get anything, from high powered tabletop vapes to the most discreet pen.
The website is easy to navigate and caters well for everyone whether you’ve never bought a vape before or if you’re a vaping veteran looking for more advanced tech. One of the best features of Vapor.com is the ability to sort and filter by price. This makes it easy to find something to suit your budget.
They also offer a price matching service on all vapes; if you can find it cheaper somewhere else, they’re happy to give you the same price.
The product range at Vapor is centered around vaporizers, parts and accessories. These can be easily navigated via a dropdown menu, there are several filters to make your search even easier. Additionally, Vapor also stocks CBD products and a small range of pipes, rigs and glass.
Their vape range is extensive and includes over 100 of the best brands from across the globe. These include:
- Storz & Bickel
- Grenco Science
- Dr. Dabber
If you are looking to get a new vaporizer, Vapor.com offers a range of well-priced bundles. These include the vape and all the accessories you need to make every session a success.
If you’re looking for a little something extra to go with your vape purchase you can also find:
- CBD – capsules, pet products, tinctures and topicals.
- Pipes and Rigs – one hitters, spoon pipes, steamrollers, bubblers, water pipes or rigs.
Vapor Payment Options
Vapor accepts some credit and debit cards, including Visa, Mastercard, American Express and Discover. You can also place orders over the phone at (877) 865-2260.
USPS money orders are accepted if you call your order in, your order will be shipped as soon as the money is received. Your billing statement will display transactions from ‘Warehouse Goods Inc’.
Vapor Shipping Options
Vapor ships to most countries internationally, but you will be responsible for any taxes, customs fees, or import duties. Free shipping is offered for all US deliveries over $48.
All shipments are sent via USPS or FedEx. Express options are available, and if your order is placed before 2 pm it will ship the next business day. Orders that exceed $200 will require a signature on delivery.
All orders will be sent in plain boxes with no mention of the contents on the outside, just a return label stating ‘Shipping Department’ and the address.
If any items arrive damaged or with pieces missing, you must report it to the customer service team within 72 hours. They will arrange replacements as quickly as possible.
Returns and Warranty
Any products you want to return must be shipped back within 30 days of the original delivery date. Returns are only accepted for items that are in original packaging, are unused and in brand-new condition. You may be asked to pay restocking fees of up to 40%.
Most products stocked at Vapor.com come with a manufacturer’s warranty. Vapor is happy to honor these warranties, but some brands require that you only deal with the manufacturer to make a claim. If you have a defective product, look at the warranty information that came in the packaging or contact Vapor to hear how best to claim.
You are responsible for all shipping costs associated with a defective product return, unless it was already broken when it arrived. To return your item, contact customer services to get your RA number. This must be written on all sides of the packaging.
Freebies and Vapor Discount Coupons
Vapor has a page on its site dedicated to offers and deals; there, you can find lots of money-saving opportunities. Also, signing up to the newsletter will give you exclusive access to the latest discounts.
Vapor’s reward program means that you can earn points to spend in-store or to unlock perks and free gifts. You will earn 1 point for every dollar you spend on and receive more from a range of other actions. These include liking their Facebook page, leaving a review, celebrating a birthday and creating an account.
Vapor Customer Reviews
Vapor.com has an excellent reputation among its customers. On Trustpilot, they have nearly 5,000 reviews and a combined score of 4.5 stars out of 5. 78% of reviews rate them as ‘Excellent’. Many people report fast, secure shipping, free gifts and responsive customer service.
This company NEVER disappoints. Great and friendly customer service, fast shipping. The best!Bebe Le Strange is always happy with their service.
Man, they are fast & took care of my problems ASAP. Will be back to shop more.Marquis Kirby was happy with how they dealt with his issue.
Those who didn’t have such a pleasant experience reported shipping problems and order errors.
They will steal your money when you check out. I had a 15% off coupon code and they claimed it was not valid and charged my account the incorrect amount even though I have a receipt to show the correct amount. DO NOT DO BUSINESS WITH THIS MERCHANT! They don’t answer their phones either. Worst business ever.Alexis was very disappointed by his experience.
Vapor.com customer services got back to him quickly:
Hello, and thank you for your review!
We’re very sorry if you felt our website or coupon codes were misleading. Some products are restricted from being able to use coupon codes; For full details please visit our Coupons & Exclusions page: https://www.vapor.com/pages/coupons-exclusions
We will be reaching out to you to ensure any available discount has been added to your order and to see what we can do to turn around this experience for you!
Thank you for shopping with us on vapor.com!
Vapor Pros and Cons
- Great deals on the best brands
- Vaporizer bundles
- CBD products, pipes and rigs as well as vapes
- Wide product range
- Price match guarantee
- Reward program
- Free US delivery for orders over $48
- Discreet packaging
- As with many vape shops, the returns policy is very restrictive.