What Can I Get at Hemper?

The Hemper box is a carefully curated collection of ten or more smoking items and accessories. They include a mix of glassware, everyday essentials and limited-edition pieces. Most boxes include some products from well-known brands combined with unique items from Hemper’s team of in-house designers.

You can opt-in for the current box, buy a past box, or build your own. Each one crams more than $125 worth in value for less than $40. You can adjust each box depending on how fast you use the items, but Hemper also allows you to subscribe to receive them every month, two months or three months.

If you sign up for their loyalty scheme, you can earn discounts by making purchases. When you sign up, you get 50 points then one more for every dollar you spend. Add on a Hemper coupon code and you've got yourself a great deal.

What Do Their Customers Say?

On Hemper’s review page, there are over 17,000 customer reviews. Most rate them as 4 or 5 stars giving an impressive average of 4.9. There are lots of comments about the exceptional items and the excitement felt each month when a box arrives.

However, there were frequent comments that some of the items, like the rolling tray, were too small. Some customers also mentioned that some of the glassware seemed to be thin in places and had imperfections.

Over on Reddit, contributors felt that the quality of the boxes was inconsistent. The consensus was that buying boxes when you wanted them worked better than committing to a subscription.

Other Information

Shipping - Hemper provides worldwide shipping. They start sending their monthly subscription boxes on the 15th of the month, and delivery can take between 7-15 business days.

Their shipping options are:

  • Bare essentials - $2 shipping to the US, $3.25 shipping to non-US
  • Hemper pack - 7$ to Canada, $11 to non-US/Canada
  • Glassentials box - $20 to non-us/Canada

Payment Methods - They accept most major credit and debit cards, including Visa, Mastercard, Diners Club, Discover, JCB and American Express.

Returns - Items can be returned within 7 days of delivery. If you notice an incorrect or missing item, it must be reported within 2 days of receiving it. Returns must be unused, and vaporizers, cleaning supplies, rolling papers and wraps are non-returnable. You may be charged a 50% restocking fee. All refunds are made in the form of a Hemper Gift Card or Account Credit.